Aims is to Provide you Jobs in Pakistan updates

  



Seller Support Officer FULL TIME | DARAZ | PAKISTAN

dARAZ

Job Information

Work Experience 0-1 year
City Clifton, Karachi
Department Name Seller Support & Issue Resolution
Salary 30,000 - 35,000 PKR
About Daraz
Daraz is Asia’s fastest growing online marketplace, offering an unparalleled shopping experience in Pakistan, Bangladesh, Myanmar, Sri Lanka and Nepal. Daraz hosts a wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general merchandise. Daraz privileges the personalization and security of the shoppers’ experience above all else. Excellent value-for-money, large assortment of original products, fast delivery and easy returns are Daraz signatures. Daraz offers not just a retail solution of optimal convenience, it is effecting disruptive change in the digitization of the region. Daraz is owned by CDC Group – the UK Government’s Development Finance Institution (DFI) focused on supporting and developing businesses in Africa and South Asia – as well as the Asia Pacific Internet Group (APACIG). Our headquarter is located in Karachi, Pakistan.
Who are we looking for?
• Minimum academic qualifications: Bachelors.
• Minimum 6 months Call Center experience with proven track record.
• Excellent written and verbal communication.
• Excellent Soft Skills: Able to handle irate sellers.
• Able to work in shifts.
• Able to use computer soft wares efficiently.
Job Description
·         Satisfying the sellers on calls by answering their queries and complaints as per Daraz SOPs.
·         Writing emails, generating complaints as and when required.
·         Meeting the Productivity and Quality KPI as per the assigned target.
·         Handling irate sellers by using soft skills.
·         Punctuality: Strict adherence to the roster.
·         Learning all the Systems and Processes as and when guided

What we offer
A unique experience in an entrepreneurial, yet structured environment.
The opportunity to become part of a highly professional and dynamic team working around the world.
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet
ventures.
The chance to work in a fast-moving, challenging but informal work environment with major international projects.
Opportunity for real career advancement in high worldwide visibility project.



Recommended Jobs

Post of the Days