Job Description
Amazon offers a collection of revolutionary devices and the device business is one of the most innovative and fastest growing at Amazon. Our lineup includes Echo devices, Kindle e-readers, Fire tablets, Amazon Fire TV, and more. We pride ourselves in being able to provide customers a fully-integrated service with broad access to millions of books, games, movies, TV shows, and songs.The Amazon Offline Retail team is responsible for providing training and support for Amazon devices at brick and mortar retailers. Market Managers provide in store support in the rollout of marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running demo days, fostering relationships, training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing awareness of Amazon products in retail stores, educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.
Market Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for retail associates on how to position Amazon products and participating in store demonstration days. They manage the in store product merchandising transitions and retailer communications. They rely heavily on influence to drive project deliverables.
In this role you will:
Travel to complete store visits within assigned territory
Occasional Travel to the US for Training and Market visits
Manage business expense (mileage, etc.) and submit expense reports accurately
Effectively install, troubleshoot, and maintain a variety of Amazon devices in various national retail stores
Assist customers and act as an ambassador of the Amazon brand
Develop professional relationships with store managers, general managers and in-store employees
· Educate store associates on the value of Amazon devices, accessories and Amazon ecosystem - · Work with retail sales personnel to resolve merchandising and training issues.
Follow instructions to assemble displays and reset sections according to planogram
Set-up and/or ensure powered displays are fully functional
Conduct basic merchandising visits such as stocking, cleaning, auditing, and updating signage
Ensure the Amazon in-store experience and merchandising is properly implemented across retailers within your region
Conduct training and demonstrations in-store and during large scale events based on program / market needs
Complete daily in store reports to document visits, including submitting digital photos
Participate in demonstration days during peak traffic periods at select retail locations
Collect business and market insights from consumers and store associates
Create and participate in quarterly business reviews and quarterly business reviews
Work independently with minimal supervision
May be asked to participate in overnight travel
Be on your feet for up to 8 hours at a time
Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)
Basic Qualifications
6+ years of work experience in retail sales
Flexible work hours including nights and weekends (ability to work 40 hours a week)
High School Diploma or equivalent
Access to reliable transportation to travel between worksites during the work day
Possess a valid driver’s license, proof of insurance and a clean motor vehicle record
Possess a cell phone compatible with Form.com which includes, iOS and Android devices. Form.com is not compatible with Windows, Blackberry or any other OS
Preferred Qualifications
8+ years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
Bachelor's degree
Ability to work independently with minimal supervision
Experience managing multi retail accounts
Experience and comfort presenting to large audiences
Strong verbal and written communications skills.
Composed, poised and professional demeanor.
Attention to detail
Ability to complete multiple activities simultaneously
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